Returns, Refund & Cancellation Policy

Interpretation

The following conditions apply to the meanings of words with capitalized first letters. The definitions below must have the same meaning whether written in the singular or plural.

Definitions

This Return and Refund Policy applies to:

• The Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to PRINTPANDA INDIA PRIVATE LIMITED, E/47, Inside Infocity Campus Infocity, Bhubaneswar, Odisha 751024.
• The term “goods” refers to the items for sale on the Service.
• Orders are requests from you to purchase Goods from Us.
• The Website is considered a service.
• The website refers to Magicwall, which can be found at magicdecor.com.
• You refers to the person accessing or using the service, or, if applicable, the company or other legal entity on whose behalf such person is accessing or using the service.

Cancellation Policies

You will receive a full refund if you cancel your order before your product is manufactured. There will be no cancellations once you have approved the design proof provided by our design team. Cancellations are not permitted on sample orders or installation kit orders. All cancellations will be handled by the return policies described below. You must provide us with a clear statement of your decision to exercise your right to cancel.

• By email: [email protected]
• By phone number: +91-8046805814

Return Policy

You must bear the cost and risk of returning the Goods to Us. Please send the goods to the address below: E/47, Inside Infocity Campus Infocity, Bhubaneswar, Odisha 751024. We are not liable for damaged or lost goods during the return shipment. As a result, we recommend that you use an insured and trackable mail service. We cannot issue a refund until we receive the Goods or proof of return delivery. For the Goods to be returnable, please ensure that the following conditions are met:

• The items were delivered within the last 7 days.
• Everything is still in its original packaging.
• Goods damaged in transit.

The following items are not returnable:

• Goods manufactured to your specifications or customized.
• The supply of goods that, by definition, cannot be returned, deteriorate quickly or have passed their expiry date.
• The supply of unsealed after delivery is not returnable due to health or hygiene concerns.
• The delivery of goods that are inextricably mixed with other items due to their nature.
• Customized wallpapers with approved digital proof by the customer can’t be returned as our entire collection is manufactured on demand.

Refund Policies

We will refund the full amount within 14 – 21 days of receiving the returned product. There will be no transaction fees and the money will be refunded using the same payment method that you used to place the order. Please double-check that the product meets your expectations before installing it; we do not reimburse installation or any other associated costs.

Dedicated Design Assistance

For every premium wallpaper order at Magicdecor.in, you will be assigned a dedicated designer who will assist you in customising your selected design as per your walls measurements.

The design time allotted for your order is directly proportional to the total area of your wallpaper. This time is automatically calculated and added to your cart when you place your order.

For order cancellations any additional design charges or customization charges paid will be non-refundable. Also, if you have exceeded the allotted design time, any excess design time consumed will be deducted from your eligible refund. This policy supersedes our 100% refund policy.