No, samples are not returnable. However, whenever you order a sample book, store credits for the same value are added to your account which can be redeemed when placing your final order.

For the Goods to be returnable, please ensure that the following conditions are met:

• The items should be returned within 7 days after the product is delivered.
• Everything is still in its original packaging.
• Goods damaged in transit.
• Any design or customization change will not be refunded.

The following items are not returnable:

• Goods manufactured to your specifications or customized.
• The supply of goods that, by definition, cannot be returned, deteriorate quickly or have passed their expiry date.
• The supply of unsealed after delivery is not returnable due to health or hygiene concerns.
• The delivery of goods that are inextricably mixed with other items due to their nature.
• Customized wallpapers with approved digital proof by the customer can’t be returned as our entire collection is manufactured on demand.

To get started with your return, please call us on 18002129972 or WhatsApp us.

Please decline the shipment and return it to the delivery person if you feel that the product was received in poor condition or if the packing was tampered with or damaged before delivery.

Yes, we can offer a replacement if the product was damaged in transit.

Yes, all wallpaper orders at Magicdecor can be cancelled for a 100% refund (no questions asked!) before they enter production. To cancel an order, simply message on WhatsApp or call [1800 212 9972].