Support Center

How to install blinds?

We offer a blind installation kit, simplifying your home makeover journey or connect with our team of installation experts who can install your blinds in your home in no time. Please connect with us through our toll-free number 18002129972 or WhatsApp us to get started with your transformation.

How do I clean my blinds?

Regularly dust your roller blinds with a soft or damp cloth to keep them clean. Avoid using water as it could harm the materials of the blinds.

How to measure for blinds?

Measure the length and width of the window using a steep measuring tape then input the measurements while placing the order. You can also contact our experts in your space to get started with the mesurement of blinds by calling us for a home visit.

I would need custom roller blinds

Yes, click on roller blinds to check out our wide collection. To make it custom, call your customer executive toll-free number 18002129972 or connect with us on WhatsApp.

How should I take care of my canvas?

Try to keep the canvas away from humid place and also from a place where direct sun lights reflect upon them, this will keep the materials safe for longer period of time.

What is the size of canvas available?

Our canvases are in 3 sizes and that are small(12*12 inches), medium (24*30 inches) and large(36*48 inches).

Can I get my canvas delivered in a week?

Yes, with our priority shipping you can get your product delivered to the matter of 6-7 days at a cost of only 699 rupees.

How to install canvas in my home?

Depending on the size of the canvas, you may need one or two nails. Step 1: Set up the wall and make a pencil mark there. Step 2: Give the nail a brisk hammering with one or two blows to the mark. Step 3: Leave a half-inch to an inch gap between the nail and the wood. Step 4: Use the nail to hang the canvas.

Can we print company's logo on backdrop in blinds?

Yes absolutely! With our personalisation option, small to a majestic vision can be customised. Begin your journey by clicking on customisation journey .

Will you be able to portray our family photo?

Yes, We can customise any photo to adored wallpaper!

Can I provide an image for the wallpaper?

Yes, Any design with a resolution above 2000px can be ordered as wallpaper. Click here to start designing your own wallpaper.

Will there be additional charges for customisation?

Yes, if you want a design to be made from scratch. There are no charges for customizing the size (wxh) of any design from our collection.

I want a sample to see how my wallpaper design will look with texture.

You can order a customised sample with your desired wallpaper design and material of 12*12 inches to get a better understanding of how the wallpaper will look. Click order wallpaper sample to begin your wall makeover journey.

Is cash on delivery (COD) available?

No, all payments are to be made in advance before an order is generated.

I want some wallpaper design inspiration, can someone guide me?

Yes! For personalised assistance, please connect with our customer executive via our toll-free number 18002129972 or WhatsApp us.

Can we print company's logo on backdrop in blinds?

Yes absolutely! With our personalisation option, small to a majestic vision can be customised. Begin your journey by clicking on customisation journey .

Can I get my canvas delivered in a week?

Yes, with our priority shipping you can get your product delivered to the matter of 6-7 days at a cost of only 699 rupees.

I accidentally entered a different address and want my order delivered to another address. What do I do?

No worries. Please contact our customer executive toll-free number 18002129972 or click on WhatsApp to solve your query.

My product was damaged in shipping, can it be replaced?*

Yes, we can offer a replacement if the product was damaged in transit.

How much time will the wallpaper take to deliver?

After the design is approved, the estimated delivery time for our wallpaper with standard shipping is 10-12 days. If you opt for priority shipping, it takes around 7 days. For personalized assistance, please feel free to reach out to us on our toll-free number 18002129972 or connect with us conveniently via WhatsApp at this link .

How can I paste the wallpaper without getting bubbles?

To ensure a seamless application, you must begin at one side of the wallpaper and push the material firmly onto the wall. If there are any bubbles left, you can raise the wallpaper slightly and rebrush and paste it again. You can also brush the wallpaper down the center at that point. You can order our installation kit to get the perfect home decor look.

Will the wallpapers stick to wooden surfaces?

Yes, with proper measuring and installation any surface can be added with our delightful wallpapers.

Do you do the installation?

Yes, but it’s available in limited areas for now. Please contact us before placing the order if you would like installation assistance.

Can I install it myself?

Yes, you can install the wallpaper your self as all the tools required for installation are included with your order.

Will your wallpapers damage or harm our walls?

No, we use VOC-free and non-toxic materials that provide a safe environment for your family, including children and pets.

What is the difference between Mural texture and Premium texture?

The Mural texture is a great focal point, telling a full-fledged story through your walls, while the Premium texture uses a much thicker material, increasing the style and sophistication of your space.

What is the difference between Non-woven and Roadies glitter texture?

Our Non-woven wallpaper is popular for its smooth texture, while our Roadies' glitter has a deep patterned texture blended with glitter.

Are these safe for children?

Yes, absolutely safe.

How can I make the payment? What are the accepted methods of payment?

We accept all credit/debit cards as well as UPI on www.magicdecor.in

Is cash on delivery (COD) available?

No, all payments are to be made in advance before an order is generated.

What is buy now pay later?

You may opt for buy now pay later options while making the payment with Magicdecor. Do note that these offers are provided by the respective providers and eligibility for the same is decided by them.

My product was damaged in shipping, can it be replaced?*

Yes, we can offer a replacement if the product was damaged in transit.

Can I return my sample book?

No, samples are not returnable. However, whenever you order a sample book, store credits for the same value are added to your account which can be redeemed when placing your final order.

Do I need a receipt or proof of purchase to return an item?

For the Goods to be returnable, please ensure that the following conditions are met:

• The items should be returned within 7 days after the product is delivered.
• Everything is still in its original packaging.
• Goods damaged in transit.
• Any design or customization change will not be refunded.

• Goods manufactured to your specifications or customized.
• The supply of goods that, by definition, cannot be returned, deteriorate quickly or have passed their expiry date.
• The supply of unsealed after delivery is not returnable due to health or hygiene concerns.
• The delivery of goods that are inextricably mixed with other items due to their nature.
• Customized wallpapers with approved digital proof by the customer can’t be returned as our entire collection is manufactured on demand.

How do I initiate return?

To get started with your return, please call us on 18002129972 or WhatsApp us.

What to do if the product I recevied is damaged in transit?*

Please decline the shipment and return it to the delivery person if you feel that the product was received in poor condition or if the packing was tampered with or damaged before delivery.

Can I return my sample book?

No, samples are not returnable. However, whenever you order a sample book, store credits for the same value are added to your account which can be redeemed when placing your final order.

I want a sample to see how my wallpaper design will look with texture.

You can order a customised sample with your desired wallpaper design and material of 12*12 inches to get a better understanding of how the wallpaper will look. Click order wallpaper sample to begin your wall makeover journey.

Can I get a free sample?

No, but samples can be ordered on our order a sample page.

I want to see the quality of the product before I order it.

To get a better understanding of our product, you can either order a customised sample of 12*12 inches of your desired material and texture with a sample kit or just click on wallpaper sample.

How can I paste the wallpaper without getting bubbles?

To ensure a seamless application, you must begin at one side of the wallpaper and push the material firmly onto the wall. If there are any bubbles left, you can raise the wallpaper slightly and rebrush and paste it again. You can also brush the wallpaper down the center at that point. You can order our installation kit to get the perfect home decor look.

Can I use this wallpaper on my almirah?

Yes! We have the perfect collection awaiting to transform your space click on the almirah collection to begin your exclusive journey today!

Is it important to clean the walls before applying of wallpaper?

Yes, it is important to prep before applying wallpaper to make the surface smoother.

Will your wallpapers damage or harm our walls?

No, we use VOC-free and non-toxic materials that provide a safe environment for your family, including children and pets.

Do I need a receipt or proof of purchase to return an item?

For the Goods to be returnable, please ensure that the following conditions are met:

• The items should be returned within 7 days after the product is delivered.
• Everything is still in its original packaging.
• Goods damaged in transit.
• Any design or customization change will not be refunded.

• Goods manufactured to your specifications or customized.
• The supply of goods that, by definition, cannot be returned, deteriorate quickly or have passed their expiry date.
• The supply of unsealed after delivery is not returnable due to health or hygiene concerns.
• The delivery of goods that are inextricably mixed with other items due to their nature.
• Customized wallpapers with approved digital proof by the customer can’t be returned as our entire collection is manufactured on demand.

Do you offer a warranty on wallpaper rolls?

Yes, we offer a 3-year warranty on colour-lasting wallpaper rolls.

Do you offer a warranty on canvas?

Yes, we offer a 3-year warranty on colour-lasting canvas.

Do you offer a warranty on blinds?

Yes, we offer a 3-year warranty on colour-lasting blinds.